Privacy Notice

1. Introduction

DDS (International) Limited respects your privacy and is committed to protecting your personal data.

This Privacy Notice explains how we collect, use and protect personal data when you visit ddsinternationaltechnical.com, contact us through the website, request information about our services, or otherwise interact with us through this website.

DDS (International) Limited is the data controller responsible for personal data processed through this website.

2. Who we are

DDS (International) Limited
Luffield House
Stadium Way
Sittingbourne
Kent
ME10 3SD
United Kingdom

Company registration number: 07644173

If you have any questions about this Privacy Notice or how we use your personal data, you can contact us at:

Email: systems@dds.international
Telephone: +44 (0)1795 471142

Our Data Protection Officer is Steve Johns.

3. Personal data we may collect

Depending on how you use our website, we may collect and process information including:

• your name;
• company or organisation;
• email address;
• telephone number;
• information you provide when contacting us or requesting a quotation;
• correspondence and other information you choose to provide to us;
• technical information relating to your use of the website, such as browser and device information; and
• information about how you use our website where you have consented to analytics technologies.

We only collect personal data that is relevant to the purpose for which it is required.

4. How we collect your personal data

We may collect personal data directly from you when you:

• contact us;
• submit a form through our website;
• request a quotation or information about our services; or
• otherwise correspond with us.

We may also collect limited technical and usage information automatically through cookies and similar technologies. Where consent is required for these technologies, they will not be used unless you have given your consent.

Please see our Cookie Policy for further information.

5. How we use your personal data

We may use your personal data to:

• respond to enquiries and requests;
• provide information about our services;
• prepare and respond to requests for quotations;
• communicate with customers, prospective customers and other business contacts;
• provide and administer our services;
• operate, maintain and secure our website;
• understand how visitors use our website and improve its performance, where you have consented to analytics; and
• comply with our legal and regulatory obligations.

We will not use your personal data for purposes that are incompatible with the purposes for which it was collected unless permitted or required by law.

6. Our lawful bases for processing

Under UK data protection law, we must have a lawful basis for processing your personal data.

Depending on the circumstances, we may process your personal data because:

• it is necessary for our legitimate interests, including responding to business enquiries, administering our business and maintaining and improving our services;
• it is necessary to take steps at your request before entering into a contract or to perform a contract with you;
• we need to comply with a legal obligation; or
• you have given us your consent, for example where consent is required for non-essential cookies or analytics technologies.

Where we rely on consent, you may withdraw your consent at any time.

7. Cookies and analytics

Our website uses cookies and similar technologies for purposes including website functionality, security and, where you consent, website analytics.

We use Google Analytics to help us understand how visitors use our website. Analytics cookies are not placed on your device unless you have provided the required consent.

You can accept, reject or manage non-essential cookies using the cookie controls provided on this website. You can also change or withdraw your consent after making a choice.

Detailed information about the cookies and services used by this website, including their purposes and retention periods, is available in our Cookie Policy.

8. Sharing your personal data

We may share personal data with trusted suppliers and service providers where necessary for them to provide services to us, such as website hosting, IT, communications and analytics services.

We may also disclose personal data where required by law, regulation or a competent authority, or where necessary to establish, exercise or defend legal claims.

Where third parties process personal data on our behalf, we require them to protect that information appropriately and only process it for authorised purposes.

We do not sell your personal data.

9. International transfers

Some of the organisations and technology providers we use may process personal data outside the United Kingdom.

Where personal data is transferred internationally, we take appropriate steps to ensure that the transfer complies with applicable data protection law. This may include relying on adequacy regulations or using approved contractual safeguards where required.

10. How long we keep your personal data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, regulatory, accounting or reporting requirements.

The appropriate retention period depends on the nature of the information, why we hold it and any applicable legal or contractual requirements.

When personal data is no longer required, it will be securely deleted or anonymised where appropriate.

11. How we protect your personal data

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.

Access to personal data is limited to employees, contractors and service providers who have a legitimate need to access it and who are subject to appropriate confidentiality and security requirements.

12. Your data protection rights

Depending on the circumstances, UK data protection law gives you rights in relation to your personal data, including the right to:

• request access to the personal data we hold about you;
• ask us to correct inaccurate or incomplete personal data;
• ask us to erase your personal data in certain circumstances;
• ask us to restrict the processing of your personal data;
• object to certain processing;
• request the transfer of your personal data in certain circumstances; and
• withdraw your consent where processing is based on consent.

These rights are subject to certain legal conditions and exemptions.

To exercise your rights, please contact us at systems@dds.international.

13. Complaints

If you have concerns about how we handle your personal data, please contact us so that we can investigate and respond.

You also have the right to complain to the UK Information Commissioner’s Office (ICO), the independent supervisory authority for data protection in the United Kingdom.

14. Links to other websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy information provided by those websites before providing them with personal data.

15. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our website, services, legal obligations or the way we process personal data.

The latest version will always be published on this page.

Last updated: 17 August 2026